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These terms of use (the “Terms of use”) regulate the process of purchasing products as well as the access and use of the website hosted under the domain name (the “Web Site”) and under any of the subdomains or web pages dependent on it, as well as the content and services that the owner of the Website makes available to its users (the “Users”) and establish together with the Privacy Policy and Cookies, regarding the management of personal data of Users, the terms and conditions by which the Website is governed.

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following identification data of the owner of the Website is exposed:

GOLF SQUAD with company name 33532687K and with registered office, Juan Antonio Samaranch 67B – 28055 Madrid – Spain. The User can contact GOLF SQUAD by sending a communication via email:



Access to the Website, its use or the purchase of any product or contracting of services by the User necessarily implies, and without reservation, the knowledge and acceptance of these Conditions of Use, therefore, it is recommended that the User read them carefully. in case of use of the services offered by GOLF SQUAD.

Access and use of the products and services offered on the Website is prohibited for Users under eighteen (16) years of age. Therefore, by accepting these Conditions of Use, the User acknowledges that they are a person with sufficient capacity to acquire the obligations derived from their actions and that they have read, understand and accept their content.

GOLF SQUAD reserves the right to modify these Conditions of Use at any time, in which case they will take effect and will be applicable to all Users of the Website.

In the event of a breach of any of the provisions set forth in these Terms of Use, GOLF SQUAD will notify the User to correct said situation and otherwise GOLF SQUAD reserves the right to cancel, suspend, temporarily or permanently, the User account.

GOLF SQUAD reserves the right to deny access to the services offered to any natural person at any time.



These Conditions of Use make up the entire contract through which the use of the Website is regulated, as well as the conditions of purchase of the products made available to Users by GOLF SQUAD on the Website (the “Products”). .

  • How to buy Products

To purchase Products, the User must follow the purchase procedure established on the Website, read and accept these Terms of Use and Privacy Policy and select “Finish and Pay” (the “Order“). Next, GOLF SQUAD will send an email to the User confirming that the Order has been accepted (the “Order Order Confirmation”). Subsequently, once the Order has been processed, GOLF SQUAD will send the User an email confirming the shipment of the Product (the “Shipment Confirmation“). The contract between the User and GOLF SQUAD will be finally formalized once GOLF SQUAD sends the User the Order Confirmation. Only those Products indicated in the Order will be the object of the contract.

  • Product Availability

All Orders are subject to availability of Products. In the event that, once the Order Confirmation has been sent, GOLF SQUAD could not have the requested Product for any reason, it will contact the User as soon as possible informing them of this fact. In such case, GOLF SQUAD may:

  • offer the User, without price increase, a product with characteristics and specifications similar to the one initially requested, as long as these are in accordance with the User’s needs; and/or
  • offer the User to cancel the requested Order by reimbursing the amount paid for it, within a period of (14) business days.
  • Refusal to process an Order

Aunque GOLF SQUAD will do its best to always process all Orders, there may be exceptional circumstances that force it to reject the processing of any Order after having sent the Order Confirmation, for which GOLF SQUAD reserves the right to do so at any time, at its sole discretion.

GOLF SQUAD reserves the right to withdraw any Product from the Website at any time and to eliminate or modify any material or content thereof, not being liable to the User or to any third party for the fact of withdrawing any Product from the Website, regardless whether or not said Product has been sold.

  • Product Warranty

Those non-perishable and non-consumable Products have a two (2) year guarantee in accordance with the criteria and conditions described in Royal Legislative Decree, 1/2007, of November 16, which approves the consolidated text of the Law General for the Defense of Consumers and Users and other complementary laws.

It will be understood that the Products are in accordance with the Conditions of Use provided that they meet all the requirements expressed below:

  • They conform to the description made by GOLF SQUAD and possess the qualities of the Product that GOLF SQUAD has presented to the User in the form of a sample or model.
  • They are suitable for the uses that are ordinarily destined for the Products of the same type.
  • They are suitable for any special use required by the User when he has notified GOLF SQUAD, provided that GOLF SQUAD has admitted that the Product is suitable for said use.
  • Present the usual quality and features of a product of the same type that the User can expect, taking into account the nature of the Product.

In the event that it is proven that the Product does not meet the established specifications, GOLF SQUAD will proceed, when appropriate, to repair, replace, reduce the price or terminate the contract, such procedures being free of charge for the User.

GOLF SQUAD is not responsible for damage to the Products that may result from their misuse, as well as for acts or omissions of the User that do not comply with the specifications of each Product or for damages caused by third parties that are not linked to GOLF SQUAD.

GOLF SQUAD takes the greatest care in the presentation and description of the Products. However, the photographs of the Products are presented for illustrative purposes. To know the precise characteristics of each Product, you must check the corresponding descriptive data that accompanies each Product.

  • Product Delivery

Once the Shipping Confirmation has been sent, the Products will be delivered to the address indicated by the User when placing the Order within the approximate period of between working days according to the official calendar of the Community of Madrid (Spain), excluding weekends and holidays. , counting from the day of purchase.

GOLF SQUAD does not assume any responsibility when the delivery of the Product does not take place as a result of the data provided by the User being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the shipping company, assigned for that purpose, such as the absence of the User or the retention of the Product in Customs.

Delivery times are approximate, although GOLF SQUAD tries to adjust to them.

  • Shipping costs

Shipping costs include transport, insurance and customs clearance at origin.

We will try to send the Order in the shortest possible time, but the recipient must take into account the provisions of the country of destination for the importation of the requested items, since GOLF SQUAD is not responsible for them. Neither will GOLF SQUAD be attributable to the effects produced by strikes, armed conflicts or other circumstances beyond its control.

GOLF SQUAD will not be responsible for delays in shipment or if local authorities decide to confiscate any item contained in a shipment.

  • Price and payment of the Products

The prices applicable to each Product will be those published on the Website on the date on which the User places the Order. Although GOLF SQUAD attempts to ensure that all prices on the Website are correct, errors may occur. In the event that GOLF SQUAD discovers an error in the price of any of the Products that a User has requested, it will inform you as soon as possible and give you the option of reconfirming the Order at the correct price or canceling it. If GOLF SQUAD fails to contact the User, the Order will be considered canceled and the User will be fully reimbursed for the amounts paid.

GOLF SQUAD will not be obliged to supply the User with any Product at the incorrect lower price (even if the Shipping Confirmation has been sent) if the error in the price is obvious and unequivocal and could have been reasonably recognized by the User as an incorrect price. .

Prices may change at any time. However, the possible changes will not affect the Products with respect to which GOLF SQUAD has already sent the Shipping Confirmation.

  1. Method of payment

The User may make the payment by credit card. To minimize the risk of unauthorized access, the User’s credit card data will be encrypted. Whether the payment method is made by credit or debit card or through PayPal, the charge will be made at the time GOLF SQUAD sends the Order Confirmation to the User.

  1. Value Added Tax (VAT)

The applicable VAT rate will be the one legally in force at all times depending on the specific product in question.

  • Chargeback

In the event of a chargeback or countercharge, in no case will GOLF SQUAD assume the cost derived from said return. By virtue of the foregoing, the User states that he will assume said cost or penalty.


  1. Right of withdrawal

In accordance with the applicable regulations, in the event that the User is contracting as a consumer, he may withdraw from the contract (except in the cases established by law) and freely return or exchange the Products delivered at any time within a period of fourteen ( 14) calendar days from the date of delivery thereof (the “Withdrawal Period”).

Once the pertinent inspection of the returned Product has been carried out so that the requirements established in section c) below are met and in the event that the User does not decide to make a change, GOLF SQUAD will reimburse the User for the amount of the Product. In case of choosing to change the product for another from our catalog, this operation will not be charged to the user in the case of shipments within the Iberian Peninsula. If the return is chosen, the return shipping charges will be borne by the user and they are free to contract the service they consider.

After the Withdrawal Period, changes or returns of Products will not be accepted. Exchanges will only be accepted for those Products that could have been defective in accordance with the provisions of section b) below.

  1. Return or replacement of defective Products

In the event that the User considers that the Product does not conform to the specifications established for said Product, they must contact GOLF SQUAD immediately through an email to the contact address providing the data of the Product, as well as reporting the defect it has and if you choose to return or replace it with an identical Product.

The User may return the Products, in the place where they were delivered, to a courier that GOLF SQUAD will send or return the Product by their own means. Once the pertinent inspection of the returned Product has been carried out, GOLF SQUAD will send, within a reasonable period of time, an email to the User informing them of whether the return or replacement of the Product is appropriate (the “Return or Replacement Decision”). In such case, the return or replacement of the Product will be made as soon as possible and, in any case, within fourteen (14) calendar days following the date of sending the Return or Replacement Decision.

In the event that the return or replacement is appropriate, GOLF SQUAD will fully reimburse the User for the price of the Product, including shipping costs. If the User has opted for substitution, GOLF SQUAD will bear all shipping costs for the Product.

To proceed with the replacement of the product, the user must contact GOLF SQUAD through an email to the contact address providing the Product data, as well as reporting the defect and its web order number. .

  1. Provisions common to returns

The User must meet the following requirements to make use of the right of withdrawal, as well as to be able to make returns and replacements of Products:

(i) The User must previously contact GOLF SQUAD by sending an email to the contact address

(ii) The User may prove the exercise of the right of withdrawal in any way admitted by law, considering in any case validly exercised by returning the Product;

(iii) The Product must be returned in the same condition as when it was received. GOLF SQUAD will not reimburse any amount if the Product has suffered any damage, so the User must be careful with the Product while it is in their possession; Y

(iv) The refund will be made in the same means of payment that the User used to pay for the Product.



Users agree to use the Website in accordance with the law, morality, generally accepted good customs and current public order. Users are obliged to refrain from using the Website for illicit purposes or effects, contrary to what is established in these Conditions of Use, harmful to the rights and interests of GOLF SQUAD or third parties or that in any way may damage or deteriorate the image or reputation of GOLF SQUAD or prevent the normal use or enjoyment of the products and services offered by GOLF SQUAD on the website.



All the information contained in the Website, including its graphic design and source code, are protected by copyright and other rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law, and the rest of the regulations that regulate Intellectual Property.

Estos derechos pertenecen exclusivamente a GOLF SQUAD or its licensors, therefore, any act of reproduction, distribution, transformation or public communication, as well as any type of assignment, of all or part of the content of the Website and in general any act of exploitation of all or part of the contents (images, texts, design, indexes, forms, etc.) as well as the databases and the software necessary for the visualization or operation of the same and of any object that, according to current legislation, is protected by intellectual property rules.

Users may not in any case exploit or use commercially, directly or indirectly, in whole or in part, any of the content, except for the content provided by them, where appropriate, that make up the Website without prior authorization. and in writing from its owner. Authorization for the use of any content on the Website can be requested from the email address The provisions of the preceding paragraphs will not imply in any case the assumption of responsibility by GOLF SQUAD on the content, nor may it generate the right to compensation for Users or third parties.

The trademarks, trade names, signs of establishments, names, logos, slogans or any type of distinctive sign shown on the Website and belonging to GOLF SQUAD, and very specifically, the name “GOLF SQUAD” or “GOLF SQUAD BRAND” may not be used without prior written authorization from GOLF SQUAD.

GOLF SQUAD expressly reserves how many civil and criminal actions, under Spanish and foreign legislation, may correspond to it as a result of the violation of the peaceful possession and/or unauthorized ownership of industrial and intellectual property rights.



We inform the User that, as a result of carrying out maintenance work, in certain cases there may be temporary interruptions in the Website and therefore in the Services offered through them.

We also inform the User that, in addition to those indicated above, there is a wide variety of factors that may affect the Website and/or its quality, such as, but not limited to: environmental conditions, network saturation, connectivity , third-party software, etc.

Likewise, GOLF SQUAD may eliminate, limit or prevent access to its Website when technical difficulties arise due to events or circumstances beyond GOLF SQUAD that, at its discretion, reduce or annul the security levels or standards adopted for the proper functioning of the Site. Web.

Through the following email address you can contact:



PROHIBITED USES AND RESPONSIBILITIES In particular, but without limitation, the User will refrain from using the Website to:

  • Impersonate the identity of other Users or third parties;
  • False operations;
  • Data falsification;
  • Any conduct that involves a fraudulent act; Y
  • The User will not carry out any activity that may cause damage or harm to any third party as well as to GOLF SQUAD as well as to the operation and/or development of the Website.

In no case will GOLF SQUAD be responsible for:

  • Losses, damages or losses of any kind that arise from accessing and using the Website, including, but not limited to those produced in computer systems or those caused by the introduction of viruses and/or computer attacks.
  • The damages that Users may suffer when an inappropriate use of the Website, and in any way from falls, interruptions, absence or defect in telecommunications.
  • The veracity, integrity or updating of the information that is not of its own elaboration.
  • Of the information indicated by another source or of that contained in other websites through a hyperlink from the Website.
  • Of the possible discrepancies that, on a transitory basis, may arise between the version of your printed documents and the electronic version of the same published on the Website.
  • Damages, including but not limited to: direct or indirect, incidental or consequential damages, losses or expenses, arising in connection with this Website or its use or inability to use by any party, or in connection with with any performance failure, error, omission, interruption, defect, delay in operation or transmission, computer virus or system or line failure.

GOLF SQUAD acts as a service provider, so its responsibilities will not exceed its functions.



GOLF SQUAD does not assume any responsibility derived from the links (links) that enable, through the Website, access to the User to benefits and services offered by third parties, provided that they are unrelated to the Website. Therefore, GOLF SQUAD is not responsible for the information contained therein or for any effects that may arise from said information.

If any User or third party observes that such links may be contrary to law, morality or public order, they must inform GOLF SQUAD via email:



By virtue of the provisions of the applicable regulations on data protection, all personal data provided by Users through the corresponding forms during the use of the Website will be processed by GOLF SQUAD according to the provisions of the Privacy Policy of the Website, hosted at the URL: privacy policy



Cookies are small data files that are stored in the terminal of the User visiting the Website and that contain certain information about the visit to the Website. The Website uses cookies solely for the purpose of facilitating the User’s navigation and without it being possible in any case to associate such cookies with the User’s specific personal data or identify the User through them.

However, the User has the possibility, existing in most web browsers, to disable cookies. For this reason, we inform the User that, provided that they give their consent for this purpose, we will use our own and third-party cookies to improve their experience and our services, analyzing their navigation through the Website. You can get more information in our Cookies Policy


GOLF SQUAD reserves the right to review these Terms of Use at any time for legal reasons, for technical reasons, for changes in the services offered by GOLF SQUAD or for strategic decisions. In this case, the changes in the Conditions of Use of the Website will be published before they occur. If the User does not agree with the changes, they must stop using the Website. The use of the Website after the notification of the changes will imply their acceptance by the User.



The applicable regulations require that part of the information or communications that GOLF SQUAD sends to the User be in writing. By accepting these Terms of Use, the User agrees that most GOLF SQUAD communications are electronic. GOLF SQUAD will contact the User via email or by posting notices on the Website. The User agrees to use this electronic means of communication and acknowledges that all notifications, information and other communications that GOLF SQUAD sends electronically comply with the legal requirements of being in writing.

For any query or incident, complaint or claim related to the services offered, the User may contact GOLF SQUAD by sending an email to the following address:



These Terms of Use are subject to Spanish law. The parties, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the User’s place of residence.

In compliance with the provisions of Directive 2013/11/EU of the European Parliament and of the Council, of May 21, 2013, regarding the alternative resolution of consumer disputes, and Regulation 524/2013 of the Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters, we inform all Users that they may carry out their consumer claims through the online platform for online conflict resolution which can be accessed through the following link